An Absolute pleasure to Deal with! So helpful with answering all my question before I went ahead with the HAPP12A unit to install into my garage. Freight was perfect, came very well packaged and delivery was pretty good considering everything that was going on. A few hiccups with setting it all up but the customer service was second to none and was able to sort out the problems very very quickly and also. You rest Assured if anything goes wrong that you can call and they’ll help out almost immediately. I highly recommend HAPP.com.au and will definitely be a repeat customer!